Artificial intelligence has grown rapidly over the last few years.
And these 41 artificial intelligence statistics show that it’s not slowing down any time soon.
Ready to learn more? Let’s dive in!
But first, let’s take a quick look at the top artificial intelligence statistics.
Top AI statistics:
- The global AI market is worth more than $184 billion and is expected to reach $826 billion by 2030
- AI has a 36.5% annual growth rate
- 72% of businesses use AI for at least one part of their business
- More than 250 million people around the world used AI in 2023
- AI will create 97 million jobs by next year
- AI is estimated to impact or replace 300 million jobs worldwide
- By 2030, AI will add $15.7 trillion to the global economy and boost the US’s GDP by 21%
- The AI technology market was worth $200 billion in 2023
What is the AI market size and growth rate?
As of 2024, the global AI market is worth more than $184 billion
(Statista)
One of the most telling artificial intelligence statistics, the AI market is estimated to grow to $826 billion by 2030.
AI is expected to grow nearly 40% each year between now and 2030
(Grand View Research)
Thanks to advancements in text-to-image and video conversion and workplace applications, the AI market is estimated to grow at an estimated compound annual rate of 36.5% from now until 2030.
The AI technology market is expected to grow to $1.8 trillion by 2030
(Statista)
The market was worth $200 billion in 2023.
How does AI impact the economy?
AI will add over $16 trillion to the global economy in the next six years
(PwC)
The addition of $15.7 trillion accounts for a 14% increase by 2030!
It is estimated that a majority of this (just over $9 trillion) will come from consumers purchasing AI products and services.
The other $6.6 trillion will stem from productivity gains.
China and North America will see the highest gains from AI, with a total of $10.7 trillion
(PwC)
AI is expected to boost China’s economy by 26% and North America’s by 14.5% – that accounts for almost 70% of the total global increase.
Artificial intelligence could boost the United States’ GDP by over 20%
(Forbes)
Experts estimate that the United States could see a 21% boost to its GDP by 2030.
The total global revenue associated with AI software, hardware, and services will reach $900 billion by 2026
(Bank of America)
In 2020, that total was just $318 billion.
That’s an expected annual growth rate of 19% per year.
What percentage of businesses use AI?
As of 2024, nearly 3 in 4 businesses are using AI in at least one function
(McKinsey)
Today, 72% of businesses use AI, which is a nearly 25% increase in four years.
For 83% of companies, AI is a top priority
(Forbes, Forbes Advisor)
Most companies use AI to automate client communication with tools like automated emails and chatbots.
Consumers want to interact with AI for:
- Website content (54%)
- Instant messaging (53%)
- Text messages (46%)
- And emails (48%)
One in four companies use AI to make up for labor and skill shortages
(Forbes, IBM)
Over half also use AI to automate manual or repetitive tasks (55%), and 47% use it to automate customer service.
But the same report found that one in five businesses don’t have employees with AI skills, and 16% are struggling to hire people who do. Despite this struggle, only 34% of businesses are offering AI training.
64% of business owners believe AI will boost their company’s productivity
(Forbes)
They also say it will:
- Streamline their job processes (42%)
- Reduce response times (53%)
- And reduce mistakes (48%)
They also believe it will improve customer relationships (64%), increase sales (60%), lower costs (59%), and improve response times (53%).
Almost all business owners believe ChatGPT will help at least one part of their business
(Forbes Advisor)
97% believe it will help them:
- Generate content more quickly (70%)
- Personalize the customer experience (58%)
- And increase web traffic (57%)
Nearly 9 in 10 businesses believe AI will give them a leg up in the market
(MIT Sloan Management)
87% of companies worldwide believe that, when used correctly, AI will give them a competitive advantage.
The year prior, just 75% said the same.
Although most consumers have concerns about companies using AI, 65% say they’d still trust them
(Forbes Advisor)
A recent study found that 33% are “very likely” to trust a business using AI, and 32% are “somewhat likely.”
The biggest concerns for consumers are:
- Product descriptions (70%)
- Personalized advertising (64%)
- And reviews (60%)
In 2022, 39% of businesses hired software engineers for AI-related roles
(McKinsey)
The most popular roles were software engineers (39%), data engineers (35%), and data scientists (33%).
The most challenging positions to hire are AI data scientists (78%), data architects (72%), and translators (70%).
85% of consumers and employees want companies to use AI ethically, but only 40% trust them to do so
(IBM)
Even though 75% of executives say ethics are essential, less than 20% strongly agree that their actions match their beliefs.
What are the top AI job creation and replacement statistics?
AI is estimated to impact 300 million jobs worldwide
(Goldman Sachs, CNBC)
In the US and Europe alone, two-thirds of jobs could have as much as 50% of their workload automated.
Hong Kong, Israel, Japan, Sweden, and the US are the countries most likely to see their work replaced by AI technology.
In the US, the jobs with the most tasks that could be automated are:
- Administrative support (46%)
- Legal (46%)
- Architecture and engineering (37%)
- Physical and social sciences (36%)
- Business and financial operations (35%)
AI could create nearly 100 million new jobs by 2025
(CNBC, CNBC, Upwork)
Although it could replace 300 million jobs worldwide, AI is expected to create 97 million by 2025.
In fact, LinkedIn job postings with “AI” or “generative AI” mentioned in the job description more than doubled worldwide between 2021 and 2023. They also had a nearly 20% greater application rate than job posts without those terms.
And on Upwork, generative AI job posts increased by more than 1,000% between Q4 2022 and Q2 2023, making it the fastest-growing category on the site.
77% of consumers are worried AI will replace human employees over the next year.
(Forbes Advisor)
Just 1 in 10 people (or 77%) say they’re not worried about AI replacing human employees. 33% of business owners said the same thing in a Forbes Advisor survey, which surveyed 600 business owners.
What is the AI adoption rate?
90% of Americans have heard of AI
(Pew Research Center, Pew Research Center)
Interestingly, people with college or postgrad degrees are more likely to have heard about it. Maybe unsurprisingly, younger people use it more often than older people.
Here’s how many people use it regularly, based on age:
- 18 to 29: 56%
- 30 to 49: 54%
- 50 to 64: 46%
- 65 and older: 37%
23% of American adults have used ChatGPT
(Pew Research Center, Pew Research Center)
That’s up from 18% in 2023.
How are they using it? Most often for work-related tasks (20%), but they also use it for entertainment or to learn something new.
Students are using AI, too! More than one in ten (13%) admit to using it for their homework.
38% of Americans are more concerned than excited about the everyday use of AI
(Pew Research Center)
Just 15% are more excited than they are concerned.
But most people are pretty ambivalent about it – 46% say they’re equally concerned and excited.
More than 250 million people around the world used AI in 2023
(Statista)
This year, that number is expected to surpass 310 million. By 2030, an estimated 730 million people worldwide will be using at least one AI tool.
67% of people say they’re somewhat or very likely to turn to ChatGPT over Google
(Forbes Advisor)
Just 18% said they were somewhat or strongly unlikely to do so.
97% of mobile users use an AI-powered voice assistant like Siri
(Tech Jury)
Over 4 billion devices use an AI-powered voice assistant, and more than 40% of people use it at least once a day.
The most common use for AI is to reply to texts or emails
(Forbes Advisor)
Nearly half of people (45%) plan to use AI to respond to others over text or email. They also plan to use it for things like:
- Financial questions (43%)
- Travel itineraries (38%)
- Job interviews (30%)
- Social media (25%)
- Summarizing text (19%)
More than 80% of businesses have started to use AI, and 35% of them are using it in multiple departments
(Vention Teams)
Moreover, 80% of executives say that all business decisions can be automated.
Businesses spent $29 billion on AI in 2023
(Vention Teams)
And that spending isn’t stopping, with 72% planning to increase their investment and 90% of CFOs expecting higher AI budgets this year, according to recent artificial intelligence statistics.
At 37%, the marketing and advertising industry had the highest rate of AI adoption in 2023
(Statista)
It was followed by:
- Technology (35%)
- Consulting (30%)
- Teaching (19%)
- Accounting (16%)
- And healthcare (15%)
What are the top AI customer service, sales, and marketing statistics?
23% of customer service companies use AI
(CompTIA)
It’s a win-win situation for them – solutions like chatbots reduce costs by as much as 30%, and 68% of users enjoy the efficiency!
Between 2022 and 2023, there was a 53% increase in the number of marketers that used AI
(Hubspot)
74% of marketers used AI in 2023, compared to just 21% in 2022.
A total of 79% of customer service specialists say AI is important in their strategy
(Hubspot)
56% of those in the B2B (business-to-business) sector say it’s essential, and 54% in B2C (business-to-consumer) say the same.
The most popular AI tools in customer service are chatbots and generative AI tools for writing
(Hubspot)
Other popular tools are:
- Chatbots (41%)
- Generative tools (41%)
- Tools that connect customers with the right agent (38%)
- Tools that prioritize requests by urgency (37%)
And tools that analyze feedback (37%)
📚Read more: AI Tools You Need to Learn Now
Klarna has improved its profit by $40 million by using an AI assistant for customer service
(Klarna)
Klarna’s case study showed incredible results.
In its first month alone, the AI assistant had over:
- 2 million customer conversations
- Did the work of 700 agents
- And reduced repeat inquiries by 25%
75.7% of digital marketers use AI
(Authority Hacker)
The majority (69%) say they use ChatGPT and AI detection tools (37.4%).
Moreover, nearly all digital marketers (98.1%) say that having an understanding of AI is important.
49.5% of marketers use AI multiple times each week
(Authority Hacker)
Even though 60% feel optimistic about the rise of AI, more than half are worried about being replaced by it.
Of those who use AI, 43% of marketers use it to create content
(Hubspot)
Others use it to learn new things (40%), research (34%), and brainstorm (34%).
57% of marketers feel pressured to learn AI
(Hubspot)
They feel that if they don’t, they could become irrelevant.
As these artificial intelligence statistics show, a common concern is that AI will replace marketers. As many as 48% are worried it will replace their jobs, and 46% are concerned it will replace all marketing jobs.
Over half of ecommerce companies rely on AI for a smoother customer experience
(CompTIA, WifiTalents)
Nearly half of all ecommerce businesses say AI improves customer retention rates by 15% and leads to a 10-25% increase in sales.
64% of B2B marketers say AI is a valuable part of their marketing strategy
(CompTIA, eMarketer)
The most popular uses are chatbots (31%), coding (31%), and design (31%).
They also use it for:
- Content (30%)
- Presentations (30%)
- And productivity (30%)
85% of AI users have used it to write articles and create content
(Authority Hacker)
Because of this, 81.6% of digital marketers are concerned that content writers’ jobs are at risk.
70% of salespeople use AI to increase their productivity
(Hubspot)
Most often, they use it to automate tasks (35%), get data-driven insights (34%), and write sales content (31%).
What’s next?
There you have it!
The most compelling artificial intelligence statistics out there.
But knowing the right artificial intelligence statistics is one thing – using AI to scale and grow your business is another.
I talk more about how to use AI here.
Read more:
Small Business Statistics: The Ultimate List
The Ultimate List of Successful Business Statistics
Women in Tech Statistics: Gender Diversity in Tech
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